FAQs

Q: Are there any other requirements that MEs must adhere to after they are added to the National Registry?

Yes, MEs also have to comply with the following administrative requirements as of May 21, 2014: Submit Form MCSA-5850 for each driver examined electronically every month via the National Registry website. If no exams were performed during the month, that must also be reported; Retain (1) original completed Medical Examination Reports for all drivers examined and (2) a copy or electronic version of the driver’s medical examiner’s certificate for at least 3 years from the examination date; Submit to periodic audits; Provide FMCSA with medical examination report forms and other documents as requested; Continue to be licensed, registered, or certified in accordance with the applicable State laws and regulations of each State in which you perform examinations with a scope of practice that includes performing physical examinations; Submit any changes in the application information to FMCSA within 30 days of the change; Report to FMCSA any information related to any termination, suspension, or withdrawal of the ME’s license, registration, or certificate under State law; and Maintain documentation of State licensing, registration, or certification and completion of all required training.

Q: If a Medical Examiner is attempting to upload results of exams through their National Registry account but is having issues, what should they do?

FMCSA has developed a Technical Support Request Form to gather information specific to each National Registry Issue requiring technical assistance that is located at: https://www.fmcsa.dot.gov/national-registry-technical-support-request-form . Once you have completed the form, you should email it to FMCtechsup@dot.gov . Include your first name, last name, National Registry number, email address, and phone number. Based on information submitted, technical support will investigate and respond if they need more information or to notify you that you issue has been resolved.

Q: What do I do if I no longer has access to the email address, business phone number etc. I used to create my National Registry account?

You can complete at Technical Support Request Form located at: https://www.fmcsa.dot.gov/national-registry-technical-support-request -form and it mail it to FMCtechsup@dot.gov . Please include the following information on the form, first and last name, National Registry Number, email address, phone number, description of information that needs to be changed (e.g., email, address, phone number, updated license number and expiration date, etc.) Technical support will notify you when the change request has been completed.

Q: How do I update my National Registry profile (e.g., email address, business phone, license information, etc.) once I’ve migrated my account?

You can login to the NRCME at https://nationalregistry.fmcsa.dot.gov to update/edit your profile.

Q: It has been a substantial amount of time since I passed the certification exam and I have not received my certificate from the FMCSA/NRCME, what steps should I take?

You should complete the Technical Support Request Form located at https://www.fmcsa.dot.gov/national-registry-technical-support-request-form indicating that you are requesting a certification status and email it to FMCtechsup@dot.gov

Q: I have taken and passed the NRCME Certification Exam, how long will it take to become certified?

As soon as your registration and license information has been validated, you will receive a certificate, via the email you used when registering, from FMCSA indicating that you are certified and are able to perform exams.

Q: Where can I find my National Registry Number?

Your National Registry Number was provided to you when you first registered with the NRCME. It is also located on your National Registry Certificate. This is the same number you are required to place on all of the driver examination forms and is 10 digits long. In addition, if you are certified, you should be listed on the National Registry public search tool which provides your National Registry Number. To access this information, go to the search tool in the middle of the page at https://nationalregistry.fmcsa.dot.gov . If you are still unable to your National Registry Number, please contact technical support by completing the Technical Support Form located at https:fmcsa.dot.gov/national-registry-technical-support-request-form and email it to FMCtechsup@dot.gov .

Q: What happens to a certified ME who inappropriately or fraudulently certifies a driver?

Errors, omissions, or other indications of improper certification by a certified ME of a driver, in either the completed medical examination reports or the medical certificates, may result in FMCSA initiating an action to remove the certified ME from the National Registry. The final rule provides due process for addressing the removal of certified MEs from the National Registry.

Q: If a driver receives a medical certificate from a certified ME who is later removed from the National Registry for fraudulent activities, is the medical certificate still valid?

Yes. However, FMCSA may exercise its authority to review the ME’s report (long form) and discuss the matter with the individual driver to make an individual determination whether to void the certificate.

Q: If a driver loses the driver’s medical card, can the driver get a replacement copy from the National Registry?

No. The National Registry is not intended to serve as a medical certificate database for drivers or carriers. For a driver to get a copy of the driver’s signed medical certificate, the driver must contact the certified ME that issued it.

Are there any other requirements that MEs must adhere to after they are added to the National Registry?

If a Medical Examiner is attempting to upload results of exams through their National Registry account but is having issues, what should they do?

What do I do if I no longer has access to the email address, business phone number etc. I used to create my National Registry account?

How do I update my National Registry profile (e.g., email address, business phone, license information, etc.) once I’ve migrated my account?

It has been a substantial amount of time since I passed the certification exam and I have not received my certificate from the FMCSA/NRCME, what steps should I take?

If a driver receives a medical certificate from a certified ME who is later removed from the National Registry for fraudulent activities, is the medical certificate still valid?

If a driver loses the driver’s medical card, can the driver get a replacement copy from the National Registry?

(855) 695-0688 Opt. 1

REGISTER TODAY

MEMBER LOGIN

Are there any other requirements that MEs must adhere to after they are added to the National Registry?

If a Medical Examiner is attempting to upload results of exams through their National Registry account but is having issues, what should they do?

What do I do if I no longer has access to the email address, business phone number etc. I used to create my National Registry account?

How do I update my National Registry profile (e.g., email address, business phone, license information, etc.) once I’ve migrated my account?

It has been a substantial amount of time since I passed the certification exam and I have not received my certificate from the FMCSA/NRCME, what steps should I take?

I have taken and passed the NRCME Certification Exam, how long will it take to become certified?

Where can I find my National Registry Number?

What happens to a certified ME who inappropriately or fraudulently certifies a driver?

If a driver receives a medical certificate from a certified ME who is later removed from the National Registry for fraudulent activities, is the medical certificate still valid?

If a driver loses the driver’s medical card, can the driver get a replacement copy from the National Registry?

Join Thousands of Satisfied Customers

Online Courses

Quick Links

Online Courses

Quick Links